βοΈResolution of common problems
Last updated
Last updated
At SMART TRADING INDICATORS, we understand that sometimes issues can arise. Below, we present solutions for the most common problems
Activation Code Not Working: If you have entered the activation code for your indicator and it's not working, please make sure you have copied it correctly, avoiding extra spaces or omitted characters.
Indicator Not Appearing in My List: If you don't see our indicator in your trading software after activation, ensure that you have provided us with your TradingView user ID correctly and check your software's display settings.
Inconsistent Signals: If you feel that the signals provided by the indicator are inconsistent, verify its settings. Make sure it is adjusted to your preferences and the asset you are monitoring.
Signal Lag: If you notice a lag between the indicator signal and the actual market movement, check that you are using the appropriate time frame.
Documentation and Configuration: If you have issues or questions about how to set up or use the indicator, please refer to our documentation and tutorials section.
Indicator Not Updating: Ensure that you have the latest version of the indicator. If not, download the latest version from our website or the link provided with your purchase.
We are here to assist you every step of the way. If you encounter a problem not listed here or need additional assistance, please don't hesitate to contact our support team. At SMART TRADING INDICATORS, your success is our priority!